Overlap works with people and organizations that want to make things better. We use tools of design to understand problems, draw out insights, generate ideas, and arrive at practical, actionable solutions.
Free: Empathy In Action
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Learn to use the skills and attitudes of the design thinker to go from feeling empathy to meaningful, co-created action.
Empathy is a must-have in today's workplace. Empathic leadership is a key driver of employee innovation, engagement and inclusion—especially in times of crisis.
About this Course
This webinar series and free self-serve course is for people who are interested in learning how to use the skills and attitudes of the design thinker to unleash extraordinary in your life or organization. U.S. based think tank Catalyst, Forbes, Harvard Business Review and so many others have cited empathy as 2022's most important leadership skill.
Empathy is a core value of Overlap's; being able to see the world through someone else’s eyes is an essential skill. Being observant and listening to other people is important to how we work with one another and with our clients. We strive to bring an empathetic, human-centred approach to everything we do in our mission to democratize design.
With new modules released monthly, this FREE self-serve course and live webinar series will equip you with the tools and outlook that you need to begin imagining a better future vision for a more empathic workplace.
- 3 free chapters exploring empathy in action in different contexts: empathy as a skill you can learn, how to think about ideation, and seeking feedback
- Downloadable tools and exercises you can apply at work
How you'll learn
Live Online Instruction
The course is split into two, three-hour calls with other learners from all over the world and led by Overlap instructors.
Throughout the modules there are opportunities to practice skills and apply concepts.
You’ll be able to join peers to share and discuss what you’re learning to gain greater understanding and deepen the impact.
Learning design is more than technical skills—it’s about the way your worldview is changing and your approach to problem solving. Multiple moments of reflection are designed into the course.
What happens when you buy a course?
After your purchase, you will be enrolled into the course and receive an email confirming your course date, time, and zoom link.
You will also be sent information to login to our learning site and community. Access to any downloads and course content will be found there.
I'd like to book for my team
If you'd like to book this course for you team select 'Team Booking', confirm the number of seats during the checkout process and we'll connect with you to book a date that works for your team!
Rather speak to someone first? You can reach out to email@example.com with your request and we'll get you sorted!
For teams smaller than 5 people, we'd recommend joining one of our open courses. Your team will join others learning the same material and will get the added benefit of connecting with individuals in other organizations.
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The general consensus is all positive vibes as the kids would say. Both teams got a lot out of the session and highly engaged throughout. I think for my team in particular it served to validate a lot of the work they’ve been doing—turns out I wasn’t making this stuff up—but also allowed us all to stuff our stockings with some new tools and tricks.
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Taking (Intro to HCD) rejuvenated my enthusiasm for work at a time when I was starting to feel disconnected. Not only was it refreshing to work through Launch activities with an interdisciplinary group, it gave me ideas for engaging my own team differently. I immediately applied what I learned with noted success!
Michelle Schurter, Founder, Millennial Strategist
I joined Overlap’s Introduction to HCD Training—WOW!! The learning facilitator was incredible at keeping the energy and interest of the group up the entire day! Somehow she not only gave us oodles of incredible tools and learning, but she also stitched us together in a way that some of us left giving hugs instead of handshakes!