Introduction to Human-Centred Design

Start your journey to bring design into your work

The Card Deck

Creative nudges and prompts in your pocket

Get ready for whatever 2023 brings

Design education for teams, booking fall 2022

The world needs designers, more than ever.

What if you could learn to use the tools and capabilities of design to deliver better results, more meaningful experiences, and love how you work?

Design is everyone's job. Ready to make things better?

Design-led organizations out perform their peers

Work in cross-functional teams

Top organizations make user-centric design everyone's responsibility.

Create powerful user experiences

Break down internal barriers and embrace physical, digital, and service experiences.

Continuous iteration

Teams flourish when they're encouraged to learn, test, and co-design with users.

Better ideas, less risk

Increase the odds of breakthrough ideas with proven practices, while reducing the risk of big, costly misses.

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Introduction to Human-Centred Design
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Design Thinking Process Cards
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Design Thinking Deck
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Problem Brief Worksheet: Pad
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Empathy Map Worksheet: Pad
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Design Thinking Deck
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Design Thinking Process Cards
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Notebook: Design Thinking Edition
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Frequently Bought Together

Start your design journey

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Overlap Gear
Design Thinking Deck
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$44.00
Vendor:
Overlap Gear
Design Thinking Process Cards
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$44.00
$24.00
$24.00

Trusted by Big Brands and the Change Makers Within

Overlap training introduced me to a process and a wealth of tools that will take our planning to the next level. Moving to virtual training did not dampen Ryan and Nicole's enthusiasm, and their insights helped me understand how to apply these tools in my own organization. I cannot wait for my next planning session!

Dr. David H. Michels, Head of Public Services Law Library, Dalhousie University

The general consensus is all positive vibes as the kids would say. Both teams got a lot out of the session and highly engaged throughout. I think for my team in particular it served to validate a lot of the work they’ve been doing—turns out I wasn’t making this stuff up—but also allowed us all to stuff our stockings with some new tools and tricks.

David McDonald, Director Strategy & Growth Innovation, Sun Life Financial

Taking (Intro to HCD) rejuvenated my enthusiasm for work at a time when I was starting to feel disconnected. Not only was it refreshing to work through Launch activities with an interdisciplinary group, it gave me ideas for engaging my own team differently. I immediately applied what I learned with noted success!

Lauren Anstey, Associate Director, Educational Development, Queen’s University

I joined Overlap’s Introduction to HCD Training—WOW!! The learning facilitator was incredible at keeping the energy and interest of the group up the entire day! Somehow she not only gave us oodles of incredible tools and learning, but she also stitched us together in a way that some of us left giving hugs instead of handshakes!

Michelle Schurter, Founder, Millennial Strategist

Just a quick note to say we received our card decks and they are already being put to good use by our coaching recipients!

Sandra Else, Senior Advisor, Future of Work, Suncor Energy